Privacy Policy

Last updated: September 25, 2026

B & C Sewer and Drains (“B&C”, “we”, “us”) respects your privacy. This policy explains what information we collect when you visit this website, call or text us, or request service, and how we use and protect it.

1. Information We Collect

We collect only what we need to respond to you and provide our services:

Information you give us — when you use our Request Service or Contact forms, call, or text us: your name, email address, phone number, service address, property type, a description of the problem and any photos you send.
Information collected automatically — like most websites, our server records basic technical data such as your IP address, browser type, pages visited and the date and time of your visit. This helps us keep the site secure and working properly.

We do not knowingly collect sensitive information such as payment card numbers through this website.

2. How We Use Your Information

To respond to your questions and service requests, and to schedule and confirm appointments.
To provide, invoice and follow up on the work we perform.
To contact you about your request by phone, text or email.
To maintain the security and performance of our website.
To comply with legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Text Messages and Calls

If you text or call us, we will use your number to reply about your request. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or telling us on the phone.

4. Cookies and Third-Party Services

This website uses a small number of cookies and third-party services to work properly:

Google Maps — our Contact page embeds a Google map, which may set cookies and collect usage data under Google’s Privacy Policy.
Google Fonts — fonts are loaded from Google’s servers, which receive your IP address.
Form spam protection — our forms use anti-spam checks to block automated submissions.

Links to Google, Yelp, the Better Business Bureau and other websites take you to sites we do not control; their own privacy policies apply. You can block or delete cookies in your browser settings.

6. Data Retention and Security

We keep your information only as long as needed for the purposes above, including our business, tax and legal record-keeping requirements. We use reasonable administrative, technical and physical safeguards to protect it, but no website or email transmission is completely secure.

7. Your Choices and Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live (for example, Maryland, Virginia or the District of Columbia), you may have additional rights under local law. To make a request, contact us using the details below; we will respond within the time required by law.

8. Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Continued use of the website after an update means you accept the revised policy.

10. Contact Us

Questions about this Privacy Policy or your information? Contact us:

B & C Sewer and Drains
4518 Beech Rd, Temple Hills, MD 20748
Phone: 1(866) 295‑2181 · Text: 301‑509‑9824
Or use our contact form.